Beginning September 2, 2003, hotel reservations must be made exclusively with ITS, the Washington, D.C., Convention & Tourism Corporation’s exclusive housing vendor, based in Deerfield, Illinois. Requests for reservations will be accepted by ITS via the Internet (through a special link on the AHA annual meeting web page, http://www.theaha.org/annual, which will take the user to ITS’s online services for the AHA meeting, as the AHA itself cannot process reservations), the ITS call center, fax, or mail (only if accompanied by a check deposit) through December 2, 2003.
ITS’s call center (toll-free, 800-492-7886) will accept reservations from the United States and Canada during the hours of 8:00 a.m. to 5:00 p.m. CST, Monday through Friday. International callers may call 847-940-4211 to make reservations during normal business hours. Phone reservations are limited to five per call—requests for more than five must be submitted in writing.
Faxes from the U.S. and Canada may be sent 24 hours a day, seven days a week to 800-521-6017, but will be processed during business hours. International attendees may fax to 847-940-2386.
Reservations for suites can be made with the call center, by fax, or by mail but cannot be made via the Internet.
Reservation requests can be sent by mail only if payments are made by check, and should be sent to AHA/WCTC Hotel Reservation Office, 108 Wilmot Road, 4th Floor, P.O. Box 825, Deerfield, IL 60015-0825. The checks should be made payable to AHA/WCTC Hotel Reservation Office, in U.S. funds, drawn on a U.S. bank.